The Northampton Area Public Library accepts credit and debit cards as a form of payment for fees or donations by adults aged 18 and older. A third-party provider (PayPal) is used to process the transaction at the Northampton Area Public Library. Payment via credit/debit card can be made at the Help Desk. The types of credit/debit cards accepted are VISA, MasterCard, American Express, and Discover. The minimum to use a credit/debit card for payment is $5.00.
The following may be paid for via credit/debit card:
- Annual Drive
- Book Sale
- Copier or Printer Charges
- Damaged or Lost Items
- Donations
- DVD Rentals
- Fax Charges
- Memorial, Honor, or Birthday Books
- Library Fundraiser Payments
Security
The Library reserves the right to refuse service or cancel transactions at any time if fraud or an unauthorized or illegal transaction is suspected. If card and receipt signatures do not match, library staff will ask for government issued photo identification to verify the cardholder.
Unsigned cards will not be accepted.
Completion of a payment transaction is contingent upon both the authorization of payment by the applicable credit card company or financial institution and acceptance of payment by the Library. If a credit/debit card payment is unable to be processed, the patron will be responsible for providing payment via cash or check for all amounts due.
Prohibited Credit/Debit Card Activities
The Northampton Area Public Library prohibits certain credit/debit card activities that include, but are not limited to:
- Accepting payment cards for cash advances or cash back
- Discounting fees based on the method of payment
- Adding a surcharge or additional fee to card transaction
- Refunds more than the original amount paid
Payment Receipts
The patron will receive a receipt by entering email address or phone number during the transaction.
Chargebacks/Disputes
If the Library is notified of a dispute, the Director and Director of Operations will investigate the transaction and respond as necessary.
Privacy Statement
We respect your privacy. Credit/debit card transaction details collected are encrypted at point of swipe. PayPal complies with all required PCI-DSS (PCI-DSS stands for Payment Card Industry Data Security Standards).
The Northampton Area Public Library will have access to the last four digits of the credit/debit card number used in the transaction only. The Library does not retain payment card data on the mobile device or within the application. This information will only be used for transaction retrieval. This information is kept private and is not used for any other purpose. Transaction information is available until the Library terminates its account with PayPal.
Disclaimer
By processing, you agree to accept and assume all risks and responsibilities for the losses and damages that may arise from your use of this payment service and release the Northampton Area Public Library from all liability.
Approved by the Library Board of Trustees on 2/8/2024
